Fitme Terms of Use
These terms govern use of the Fitme mobile app and fitme.ge website. By registering, subscribing, or using the service, you confirm that you accept these terms and the privacy policy.
1. The service
Fitme provides personalized workouts, nutrition guidance, exercise videos, AI-assisted chat and scans, daily goals, progress tracking, and sports venue information. Some features are free and some require a Premium subscription.
2. Medical notice
Fitme is not a medical provider. Plans, AI replies, nutrition estimates, and other information are general educational recommendations and do not replace professional medical advice. Stop exercising and seek help if you feel pain, dizziness, nausea, or severe shortness of breath.
3. Account and security
You must provide accurate information, protect your phone, email, password, and one-time codes, and not give your account to another person. You are responsible for activity on your account unless caused by Fitme.
4. AI and personalization
Recommendations are created from your goals, experience, schedule, equipment, and activity. AI can make mistakes. Check important information and never follow advice that causes pain or risk.
5. Premium subscriptions
Premium may be processed through Apple In-App Purchase, Google Play Billing, or Flitt depending on platform, country, and available payment methods. Subscriptions renew automatically unless auto-renewal is cancelled before the end of the current period.
6. Cancellation
Apple subscriptions are cancelled from Apple ID subscriptions. Google subscriptions are cancelled from Google Play subscriptions. Flitt Premium auto-renewal can be cancelled in the app or through support. Account deletion does not automatically cancel Apple, Google, or Flitt subscriptions.
7. Refunds
Apple and Google refunds are handled by the relevant store. Flitt refund requests can be submitted to Fitme support and are reviewed based on payment date, used period, duplicate charge, technical issue, fraud, and applicable legal grounds.
8. User content
By uploading a photo, comment, or rating, you confirm that you have the right to use it and that it does not violate another person’s rights, privacy, or the law. Fitme may restrict or remove unlawful, abusive, misleading, or spam content.
9. Acceptable use
The service is for personal, non-commercial use. You must not bypass security, access another account, scrape data, copy code or media without permission, disrupt the service, commit fraud, or use the service unlawfully.
10. Intellectual property
Fitme brand, design, code, and owned content are protected by law. Some exercise or media content may come from licensed partners or public sources and remains subject to the relevant rights.
11. Availability and liability
We try to keep the service accurate and available, but cannot guarantee that every feature will always work without error or produce a specific result. Nothing in these terms excludes liability where exclusion is not allowed by law.
12. Age
Fitme is intended for users aged 16 and older. Users under 16 may use the service only with appropriate consent and supervision from a parent or legal representative.
13. Suspension and deletion
You may request account deletion in the app. Fitme may restrict an account for violations of these terms, security requirements, or law, with notice where appropriate.
14. Changes and law
We may update the service and these terms from time to time. Material changes will be communicated in the app or on the website. These terms are governed by Georgian law.
15. Contact
For questions, use the support channel in the Fitme app or the contact information listed on fitme.ge.