Help Center
How can we help you?
Find answers to property searches, public details checks and account management.
How can I find an object near me?+
Allow the browser to use the location or save the address in the account. Search results will be sorted by distance when object coordinates are available.
How do I book a service or trainer?+
Open the specific object page and check if the public calendar is enabled. When the service, date and free time are available, an authorized account is required to confirm the action. Otherwise, check the details with the object.
Why is the calendar not visible on some objects?+
The calendar is only visible when the facility has active, publicly published sessions. If the calendar or package does not appear, check availability directly with the property.
What happens if there is no more free space?+
It depends on the publicly published rules of the specific facility. If the page shows a waiting list option, you can use it; Otherwise, contact the facility.
How do I cancel a reservation?+
If your account shows an active cancellation action, use it to check the property's published terms and conditions. If no such action is seen, contact the facility.
How to buy a facility pass?+
Only on the page of the object, where the active package is publicly published, you can see its term, conditions and proceed with the appropriate action from the account. Check the availability of other pages directly with the object.
How do I delete an account?+
The account can be deleted from the application. Full instructions are available On the delete account page.